Can I track my order?
You sure can. Click here for full tracking details.
How long will it take for my order to arrive?
We want your order to arrive on time, everytime. Below will give you an idea of when you expect your parcels arrival date.
*Things to note - depending on your delivery address these timeframes may vary. Please click here for more details
Australian Domestic
: 1-2 business days.
New Zealand
: 2-3 business days.
What are your delivery options?
We offer express & standard delivery throughout Australia. Click here for delivery details.
What countries do you ship to?
For the moment just Australia but watch this space hopefully we can open up to the rest of the world one day soon.
My items were lost or damaged in transit?
Oh no! Please take a photo of the goods and contact our customer care team as soon as possible for further instructions. Contact: hello@tuchuzyhealth.com
Can I cancel or change an order once it is placed?
Please email hello@tuchuzyhealth.com with your order details as soon as possible and we will try to help, unfortunately your order may already be packed and sent. If you wish to add to your order, you'll need to place a second order.
What about refunds & returns?
Check our returns policy here.